In-stock items ship within 3 business days from payment. Custom orders will be mailed upon the agreed ship date.

Complete the Custom Order Request t(https://mossytwig.com/pages/custom-order)o get started!

Because of the custom nature of our products, we cannot accept returns or exchanges. If for some reason, your order is not what you expected, we are here to help.

If you require assistance, contact us through the Contact page.(https://mossytwig.com/pages/contact)

Most of our items are unique one-of-a-kind creations. If you have seen something you love that is no longer available, complete the Custom Order Request a(https://mossytwig.com/pages/custom-order)nd we will try to recreate and provide a similar item.