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When will my order ship?In-stock items ship within 3 business days from payment. Custom orders will be mailed upon the agreed ship date.
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How do I place a custom order?Complete the Custom Order Request to get started!
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Do you accept returns/exchanges?Because of the custom nature of our products, we cannot accept returns or exchanges. If for some reason, your order is not what you expected, we are here to help.
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How do I receive customer support?If you require assistance, contact us through the Contact page.
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Can I pre-order an item that is sold out?Most of our items are unique one-of-a-kind creations. If you have seen something you love that is no longer available, complete the Custom Order Request and we will try to recreate and provide a similar item.
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